Saying ‘no’ isn’t always easy, but it’s certainly necessary at times.
It’s tough when you don’t want to let someone down, or when you have major people-pleasing tendencies, but it’s a must if you want to protect your mental, emotional, and even physical health. People who understand this and have no qualms turning people down are so good at it because they do these things. Maybe try some for yourself!
1. They understand their priorities.
People who say ‘no’ effectively know what’s important to them. They have a clear sense of their goals and values, and that clarity makes it easier to decide what deserves their time and energy. They regularly check in with themselves to make sure their actions align with their priorities.
2. They don’t rush to respond.
When faced with a request, they take their time to answer. They might say, “Let me think about it” or “I’ll get back to you”. This gives them space to consider the request properly. They don’t feel pressured to give an immediate answer, especially for bigger commitments.
3. They’re comfortable with brief explanations.
They don’t feel the need to give long, detailed reasons for saying no. A simple “I can’t commit to that right now” is often enough. They understand that over-explaining can sometimes lead to unwanted negotiations. They keep their responses polite but firm.
4. They don’t apologise for saying no.
While they’re polite, they don’t say sorry for declining something. They understand that saying no is a valid choice. Instead of “I’m sorry, I can’t”, they might say “Thank you for thinking of me, but I can’t take that on”. They own their decisions without guilt.
5. They offer alternatives when possible.
If they can’t do what’s asked, they sometimes suggest other options. That might mean recommending someone else or proposing a different timeframe. They’re helpful without compromising their boundaries. By doing this, they can maintain their relationships while still saying no to the original request.
6. They practice self-awareness.
They’re in tune with their feelings and energy levels. They know when they’re stretched too thin or when something doesn’t feel right, and that level of self-awareness helps them recognise when they need to say no. They regularly check in with themselves to gauge their capacity for new commitments.
7. They value their time.
People good at saying no understand that their time is precious. They treat it like a limited resource. Before saying yes to something, they consider if it’s worth their time. They’re not afraid to protect their schedule for things that matter most to them.
8. They’re okay with disappointing people sometimes.
They understand that saying no might disappoint someone, and that’s okay. They don’t let the fear of other people’s reactions control their decisions. They know that in the long run, setting healthy boundaries is better for everyone. They focus on being respectful rather than trying to please everyone.
9. They use “I” statements.
When declining something, they frame it in terms of their own choice or situation. Instead of “That won’t work”, they might say “I don’t have the capacity for that right now”. It’s clear as day and takes ownership of the decision. It also avoids making the other person feel rejected.
10. They’re prepared for pushback.
They know that sometimes people won’t take no for an answer right away. They’re ready to stand firm if someone tries to convince them to change their mind. They might have a phrase ready like “I understand, but my decision stands”. They remain calm and consistent in their response.
11. They reflect on past experiences.
They learn from times they’ve said yes when they should have said no. They think about how it made them feel and what impact it had, and this reflection helps them make better decisions in the future. They use these experiences to strengthen their resolve in saying no when necessary.
12. They set boundaries proactively.
They don’t wait for situations to come up before setting boundaries. They might let people know in advance what they can and can’t do. For example, they might tell colleagues they don’t check email after 7pm. Such clear communication helps prevent awkward situations later.
13. They practice saying no in small situations.
They build their ‘no’ muscle by using it in low-stakes situations. This might be declining an extra slice of cake or saying no to a TV show they don’t want to watch. These small practices make it easier to say no in more important situations. It becomes a natural part of their communication.
14. They focus on the positive aspects of saying no.
They remind themselves of the benefits of declining something. Maybe that gives them more time for self-care, family, or important projects. Focusing on these positives helps them feel good about their decision. They see saying no as a way of saying yes to what’s truly important to them.
15. They’re open to reconsidering later.
While they stand firm in their initial no, they’re open to revisiting decisions if circumstances change. They might say, “That doesn’t work for me now, but feel free to ask again in a few months”. This leaves the door open for future opportunities without compromising their current boundaries.